Terms and Conditions
Last updated: 13 October 2026
Who Operates the Site and Acceptance of the Terms
frontvoxel operates this website and provides specialised training courses focused on live production decks and control rooms, including multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. By accessing or using this site, enrolling in any course, or submitting any information, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the site or enrol in any courses. These terms constitute a binding contract under the laws of the United Kingdom and incorporate requirements from the Consumer Rights Act 2015, UK GDPR, and the Privacy and Electronic Communications Regulations.
Eligibility and Permitted Use
Access to courses and site features is restricted to individuals aged 18 or over who are resident in the United Kingdom or have lawful authority to enter into contracts here. You may use the site only for lawful educational purposes related to live production training. Commercial resale of course materials, sharing of login credentials, or use of the platform to deliver competing training services is not permitted. You agree to provide accurate information when registering and to update it promptly if circumstances change.
Prohibited Conduct
You must not engage in any activity that disrupts the site, interferes with other users, or violates applicable law. This includes attempting to gain unauthorised access, uploading malicious code, harassing staff or fellow participants, recording or redistributing live sessions without written consent, or using the platform for any fraudulent or unlawful purpose. Breaches may result in immediate suspension and potential legal action under UK criminal and civil law.
Accounts, Submissions, and User Content
Course participants may create accounts to access materials, submit assignments, and interact with instructors. Any content you submit, including practical exercises, feedback, or recorded performances, remains your responsibility. By submitting material you grant frontvoxel a non-exclusive licence to use it for course delivery, quality assurance, and internal improvement. You warrant that submissions do not infringe third-party rights and comply with all applicable data protection obligations. Accounts may be terminated for inactivity or breach of these terms.
Ownership of Site Content, Trademarks, and Permitted Limited Use
All course materials, video demonstrations, diagrams, software interfaces, and other content on the site are protected by copyright and other intellectual property rights owned by frontvoxel or its licensors. You may download and use materials solely for your personal study during the enrolled course. No other reproduction, distribution, or commercial exploitation is allowed. Trademarks and logos must not be used without prior written permission.
Third-Party Services and Links
The site may integrate or link to third-party platforms for video hosting, payment processing, or supplementary resources. frontvoxel does not endorse, control, or accept liability for the content, availability, or practices of these services. You should review the terms and privacy policies of any third-party service before use.
Availability, Changes, Suspension, and Termination
frontvoxel aims to maintain continuous access but does not guarantee uninterrupted availability. Courses or site features may be modified, suspended, or withdrawn at any time for operational, legal, or safety reasons. We will provide reasonable notice where practicable. Termination of your account or enrolment does not affect any accrued rights or obligations.
Disclaimers Subject to Mandatory Consumer Law
While every effort is made to ensure course content is accurate and up to date, frontvoxel provides training on an as-is basis. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law, including consumer rights under the Consumer Rights Act 2015.
Limitation of Liability
Subject to the above, our total liability arising from or in connection with these terms, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you for the relevant course in the twelve months preceding the claim. We are not liable for indirect or consequential losses, including loss of data, profits, or business opportunities, except where such exclusion is prohibited by law.
Indemnity
You agree to indemnify and hold harmless frontvoxel, its staff, and affiliates from any claims, losses, or expenses arising from your breach of these terms, your misuse of the site, or any content you submit that infringes third-party rights.
Governing Law, Courts, and Consumer Dispute Rights
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in Scotland or Northern Ireland may also bring proceedings in their local courts. You retain all rights to seek redress through alternative dispute resolution schemes or the courts as provided by consumer protection legislation.
Severability, Waiver, Changes, Contact Route, and Last-Updated Date
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Failure to enforce any right does not constitute a waiver. frontvoxel may update these terms periodically; material changes will be notified via the site or email. Continued use after changes constitutes acceptance. For questions or complaints contact us using the details on our Contacts page or via [email protected], 020 8035 8010, or The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey GU22 0RG, United Kingdom. These terms were last updated on 13 October 2026.